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Training EquipmentCourse fees include motorcycle hire and the use of helmets and protective equipment. Discounts are available if you supply your own motorcycle.
Motorcycle Riding School Refund PolicyIf for any reason a student is unable to finish a course that has been paid for, refunds can be discussed on a case by case basis. A student may transfer from one course date to a later date only after notification has been received by TeamMoto Motorcycle Riding School no later than 24 hours prior to the original course being conducted, with no penalty being incurred by the student. If less than 24hrs notice is given and / or after a confirmation of attendance has been made, a minimum $75 fee can apply. Any student found by the owners, management, employees or contractors of TeamMoto Motorcycle Riding School to be acting in a way which may endanger the safety of themselves, other students, members of the public or property, may be expelled from the course with no refund.
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Motorcycle Riding School Access and Equity PolicyAny rider who may require special attention due to specific needs such as language, hearing difficulties or medical conditions must inform TeamMoto Motorcycle Riding School upon applying for the Q-RIDE Rider Training Program delivered by TeamMoto Motorcycle Riding School. All such requirements will be handled on a case by case basis. If any student feels that, for whatever reason, they have either not received the product for which they paid, or have a grievance about how the training was, or is conducted, they must make, within five (5) working days, a written submission outlining their concerns or grievances (address below) . It will be addressed within (2) weeks by mail or phone call by the Manager. If for any reason this situation is not resolved, Teammoto Motorcycle Riding School shall organise a mutually agreed third party to mediate a solution.
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Damage LiabilityThe learner is fully responsible for any damage caused to TeamMoto Motorcycle Riding School motorcycles, protective equipment or property. Any damage caused by the learner needs to be paid for in full within 30 days of the damage being caused. Damage caused to MRS motorcycles, protective equipment or property will be calculated on a case by case basis. If a student has elected to pay the $44 damage liability reduction fee a maximum of $500 will be payable. If a learner elects not to pay the $44 damage liability reduction fee then the learner will be fully responsible for all costs in relation to repair or replacement of the damaged motorcycle, protective equipment or property.
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Motorcycle Riding School Student Code of ConductAll students are to be in an acceptable mental and physical condition whilst participating in a training course. TeamMoto Motorcycle Riding School reserves the right to refuse instruction to any person who appears, in the opinion of MRS staff, to be impaired by any situation or substance. Helmets worn during any courses or lessons must be Australian Standard AS1698 approved. All students are required to wear appropriate clothing, which includes enclosed shoes or boots, jeans or sturdy long trousers, jacket and gloves. Jackets, helmets and gloves are available to borrow from the school. Students are to follow directions from instructors; however, all students have the right and responsibility to refuse to attempt any exercise or activity that they do not understand or do not feel confident to attempt.
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Release of Student InformationTeammoto Motorcycle Riding School will only release records to the student to whom it applies (except for Department of Transport & Main Roads or Queensland Police). Any person wishing to have a copy of their records needs to apply in writing to the Manager. See Address below. Students will have to pay an administra¬tion fee for a copy of these records. $35.00 Upon Delivery.
All concerns to be addressed as follows:
The Manager, TeamMoto Motorcycle Riding School
PO Box 654, Springwood QLD 4127
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Q-Ride Provider Number 101M0801
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Contact Us!
Contact the TeamMoto Motorcycle Riding School now and discover how easy it can be to become a better rider sooner!
(07) 3380 2251
68 Moss St, Springwood
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